Canceling routes

If you ever program a route for the wrong user, you can easily delete it. To do so, simply follow these steps:

To cancel a route, go to *Manage sales and delivery routes*, then click on the route you wish to cancel, and click on *Cancel*.

The orders assigned to that route will still be available to be assigned again to a new route. This doesn't alter the client's balances, and unassigned products are restocked.

Once the cancelation is competed, the app will ask the mobile user to sync their device.

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Actualizado el: 01/12/2025