Block deliveries when the client has an overdue balance

Credit days

When editing the client's details, you must define the number of credit days they’ll have. These days start counting from the moment a credit delivery is made.

Important: If you don't define this information and keep it as zero, it's considered as N/A in reports.

In the Delivery balances report, you'll see the status of each delivery, as well as the payment status, and the days for credit to expire:

If a client has an overdue balance, you'll see it in the client details in the Deliveries tab:

Block deliveries when the client has an overdue balance

By enabling this setting, you can block deliveries for clients with an overdue balance. You can find it in Settings > Deliveries:

After enabling this setting, if the client has an overdue balance, users won't be able to complete deliveries for this client.

If the user tries to complete a delivery for a client with an overdue balance, the Handy app will display a message showing how much the client owes. It will also give them the option to complete the payment on the spot and print the receipt, if necessary:

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Updated on: 11/19/2025