Device change notifications

Every time a user logs in to the mobile app, we register which device they used so that both administrators and Handy have a record of which users are actually using Handy.

The device change notification is useful for administrators and supervisors who need to be aware of any changes to devices.

This notification will allow you to:

• Ensure that users are using the company-provided devices and not other unofficial devices.
• Detect if a user loses a device and starts using another one to avoid reporting the lost device.

This setting is automatically enabled when you first start using Handy, and you can modify it in the Notification recipient settings.

To see more about notification recipients, please read this article:

How to add a notification recipient

Send us a message in the chat if you have any questions!

Updated on: 10/29/2025