Articles on: General

Erase company data

If the company administrator wants to delete data in bulk—either to start over or to close the account—they can do so by following these steps:

1.- Log in to the web portal with their Administrator account:

2.- Go to Company Settings and click on My Company. On the bottom part, there's a yellow button offering the option to Delete test data, as well as a red button to Delete company data.

3.- After clicking this button, to confirm that you wish to proceed with the deletion of your information, you must enter your password as the Company Administrator to authorize the process.

4.- Lastly, click on the Delete button to finalize the process.

If you select Delete test data, all predetermined information that comes with the account when you create it will be deleted (Acme products and trial Handy clients).
If you select Delete company data, ALL ACCOUNT INFORMATION will be deleted, except for users.

IMPORTANT! These changes are irreversible. Once the information is deleted, it cannot be recovered.

Updated on: 09/29/2025

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