How to assign a user to a new device

Before assigning a new device, we need to unassign the previous device by following these steps:

1.- First, select the user

2.- Then, click on Edit user

3.- In the Assigned devices section, click on Unassign

4.- Now, ask the mobile user to log in to their account using the new device, which will be automatically assigned to the user, without the need to set it up manually.

That's it! The mobile user has now been assigned a new device! 🎉

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Updated on: 11/19/2025