Mobile app features that require an internet connection

Get to know which of Handy's features require an internet connection and which don't.

Handy is designed to work well under harsh conditions, and to accommodate:

• Little to no internet connection
• Minimal data usage
• Minimal battery usage

Handy can definitely work without an internet connection, as its most fundamental features work without a connection.

However, some features benefit from having a connection to the internet.

Here's a list of those features that REQUIRE a connection to the internet:

🗺 Within the Maps section:

• See another user's location
• Calculate the optimal route
• Explore new areas on the map

📊 Within the Activity section:

• Dashboard
• Sales goals
• In the timeline, load past days' activities prior to when you logged in

🛍 Within the Orders section:

• Use remote price and inventory integration, calculated by your ERP

🏬 When viewing a client's details:

• Use the integration that displays customer details, connected to your ERP

🚚 For route sales and delivery flow:

• Accept assigned loads
• Close routes

All other features can be used without an internet connection. Here are some examples:

• Register a new order
• Create a new client
• Answer a form with photos and signatures
• Register a delivery
• Start a visit
• Etc.

Updated on: 10/10/2025