How do price lists work?
First, you need to create a price list with a code and name that lets you easily identify each. Then, assign the products included in the list with their corresponding price. This can be done one by one or through the client template.
Price lists cSome readersProduct families and categories
Every product must belong to a product Family, but the Category is optional, and you can decide not to use it if it's of no value to you.
Let's see an example of how to use these two grouping tools.
If I own a convenience store:
I use the concept of Family to group my products as foSome readersImport products in bulk for price lists
To import products in bulk to a price list, you need to follow the next steps:
Create a new price list in the Price Lists menu
Create a new price list
Click on + Create New Price List. You'll need to give it a name and a brief description.
Once you've created a new list, click on Add new, then select Product prices from Excel.
(https://storage.crisp.chat/users/Some readersLoad company inventory
There are three ways to load your company's inventory into Handy: on the Products tab, using an Excel template to upload in bulk, or directly in the Company Inventory section.
Edit inventory individually through the web portal:
Search for the product in the search bar or in the product menu:
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Once you've selected the product, click on edit:
(httpSome readersHow can I download my products?
To download your products, you need to go to the menu on the top left:
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Once inside the product catalog, click on Download:
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If you have any questions, send us a message in the chat! 😊Some readersCreating price lists
To create new price lists, follow these simple steps:
Click on the "Price lists" menu to create a price list.
You can also click here: create a price list.
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Add the prices to your list. You can do this color 0008ff (*one by oneSome readersDisable or edit products
You can disable products or in
One by one
In the Main Menu tab, select Products.
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Click on tSome readersEdit product prices per client
This feature acknowledges that each client is unique and has their own specific needs. In some cases, if a client is buying more of a certain product, you have the option to offer them a special price on that product.&x20;
To use this feature, go to Settings:
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In the Orders tab, you'll find two options you can select:
(https://storage.crisp.chat/users/hSome readersLook up products in the mobile app
From the Main Menu, select Products to view them.
After entering, you'll see a list of existing products, organized according to the category each one belongs to.
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Click on the Search to find a product, and type its name.
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In Handy's web portal, go to the Main menu and select Products.
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There, you'll see a list of your enabled products. Click on Import prices by customer:
(https://storage.crisp.chat/users/helpdesk/website/-/5/7/c/b/57cbecba60da4000/screenshot-2025-10-27-Few readersInventory movements
To enable the logging of inventory changes, go to Settings, click on the General tab, and then activate the setting Enable transaction logging for product inventory:
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Once the setting is enabled, inventory movements generated from that moment forward will be registered.
colorFew readersUse special prices in promotion rewards
We give you the option to respect the client's special prices and assigned price lists and apply promotion discounts over these special prices instead of regular prices.
When creating promotions, you can enable the following setting:Few readersEnable and disable product families
If you want to disable product families, click on Product family in the Main menu:
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Here, you can click on "Show disabled families" to display the families you've previously disabled:
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To disable or enable a product family,Few readersHow many decimals can I use in my prices for products and orders?
For the product catalog and for orders, both in the mobile app and in the web portal, Handy works with up to 6 decimals.
It's possible that some phone screens don't show all digits, but if you entered your products with 6 decimals, that's how they're saved in our database and how all calculations will be performed.
Here, we can see the calculations made on a product's price using the 6 decimals shown on the phone screen:
(https://storage.crisp.chat/users/helpdesk/website/-/5/7/c/b/57cbeFew readersUnits of measurement
Creating new units of measurement
To create and see your existing units of measurement, go to Main menu Units of measurement.
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In this screen, you can view and edit units of measurement, as well as create new ones. To do so, click on Create.
(https://storage.crisp.Few readersQuantity discounts
You'll find the Quantity discounts screen in the Main menu:
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We'll start with Global discounts. The most importanFew readers
